Terms of Service

These Terms govern your use of AX Store and all purchases made through the website. By accessing the website and/or placing an order, you confirm that you have read, understood, and agreed to these Terms and the policies referenced below:

• Returns, Refunds, Warranty & BNPL Protection Policy – [https://ax-store.ddev.site/return-policy]
• Privacy Policy – [https://ax-store.ddev.site/privacy-policy]

If you do not agree, you must not use the website or place any orders.

The store may be hosted/operated on an e-commerce platform provider to facilitate online sales. This does not affect the applicability of these Terms between you and AX Store.

• You may need an account and accurate contact/delivery details to purchase.
• You are responsible for safeguarding your login credentials and all activity under your account.
• If you are under 18, you may only use the website under a parent/guardian’s supervision using an authorized payment method.
• AX Store may suspend accounts or refuse orders where misuse, inaccurate data, or irregular activity is suspected.

• Product descriptions may be supplied by manufacturers/suppliers. We strive for accuracy, but errors may occur.
• Colors/images may vary depending on device/display settings.
• We may update website content at any time without notice.

• Prices and availability may change without notice.
• If an obvious pricing/description/availability error occurs, AX Store may correct the error or cancel the order and notify the customer.

• Your order constitutes an offer to purchase.
• Acceptance occurs when we confirm processing/dispatch or deliver the order (as applicable).
• Automatic acknowledgments do not constitute acceptance.
• We may cancel/refuse orders due to payment failure, stock unavailability, listing errors, or suspected fraud/misuse.

• Payment methods are shown at checkout.
• Additional verification may be required for security and fraud prevention.
• If we cannot fulfill an item after payment is captured, we will notify you and process a refund via the original payment method, subject to bank/provider processing timelines.

• BNPL services are offered by third-party providers under their own terms and policies. You are responsible for reviewing them before placing an order.
• AX Store’s role is limited to providing BNPL as a payment option and fulfilling orders under AX Store policies.
• Any BNPL-related disputes, fees, decisions, or claims are strictly between the customer and the BNPL provider, and AX Store assumes no responsibility for matters arising between them.
• Store-specific rules (including exclusions from cancellation/returns) are governed by the Returns & Refunds Policy.

• You must provide a valid and clear delivery address and contact details.
• Delivery timelines are estimates and may vary due to operational factors.
• A signature or accepted proof of delivery is considered confirmation of receipt.
• Additional conditions may apply for certain areas/services as shown at checkout.

All cancellations, returns, exchanges, refunds, warranty procedures, and BNPL Protection Plan terms are governed by our published:
Returns & Refunds Policy – [https://ax-store.ddev.site/return-policy].

We may provide access to third-party tools/links “as is” without warranties. Any interaction with third parties is at your own risk and subject to their terms.

You may not use the website for unlawful purposes, fraud, unauthorized payments, malware transmission, scraping, harassment, or any misuse that harms AX Store or others. We may terminate access for violations.

• The website and services are provided “as is” and “as available” without guarantees of uninterrupted operation.
• AX Store is not liable for indirect or consequential damages (data loss, lost profits, downtime).
• Where liability applies, it is limited to the value of the product subject to the claim to the maximum extent permitted by law.

You agree to indemnify AX Store against claims/costs arising from your breach of these Terms, misuse of the website, or violation of third-party rights.

If any provision is unenforceable, the remaining provisions remain in effect.

We may suspend/terminate access for breaches or suspected misuse. Obligations incurred before termination survive.

These Terms are governed by the laws of Kuwait and disputes are subject to Kuwaiti courts.

We may update these Terms by posting a revised version on this page. Continued use after updates constitutes acceptance.

Email: [email protected]
WhatsApp: +965 22204965